ComplaintsforDominos Pizza
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Complaint Details
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Initial Complaint
04/23/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I placed an order at 2:14pm . I ordered a 8piece traditional plain wing , Italian sandwich with EVERYTHING on it ,and a garden salad . First off it took way past 30mins yes so I didnt even bother making a fuss about it being free . Two when the driver got here he goes oh I forget your salad he said he would come back so we were ok. Then three we open the boxes sand which only has salami and cheese. Wings were NOT traditional they were boneless . Then we still didnt get our salad. When we called to address the issue at store #**** in *************** the associate was rude and disrespectful. Refused to give up her name and give the phone to the general manger. General manger was there but didnt want to talk on the phone . They offered a $14 credit which we refused. We rather get a refund but as we kept being placed on hold when the rude associate came back she said her peace that there was nothing else to do . I dont even think she placed the credit or anything and HUNG UP IN MY FACE .
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
3311 Richlands hwy
Jacksonville, NC 28540
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.