ComplaintsforHoffman Home Services, LLC
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On about 11/2022, I hired John H****** to remove/reinstall wooden fence, moved shed into back corner of backyard,level, and support. John H****** came to my house on about November 2022 to measure the shed and fence at that time John H****** agreed to the job with no problems and quoted me the price total $1400. Due beginning of job $466, which I paid and the middle $466, the completion $468. The job was supposed to be completed before the Christmas holidays, which they couldn’t complete. John H****** went into the hospital, which I hadn’t heard from John H****** and I called him was informed about be in the hospital. John H****** stated he will call me went he get out the hospital, so couple months went by. Then called John H****** and stated the assistant (Gino, Susan) who was doing most of the work could finish getting the shed to the backyard, also had weather problems (raining). Finally he called to stated he will be here on the 29th of March 2022, which he came. John H****** finally got the shed in the backyard on 30th of March 2022, but didn’t put in the back corner of the backyard,level, and support. Later that afternoon on 30th John H****** left with one of the assistant (Susan) and left the other assistant (Gino), which Gino stated he going to get somebody else to help finish the job. I called John H****** about what is going on, he stated he failed and hit his head, not going to finish the job. I stated you can’t leave that shed in the middle of my backyard and my wooden fence not up and he stated I don’t care hung up the phone. So I had to hire my neighbor to help me moved the shed and level, support with the help with his assistant (Gino), also help put the wooden fence back together with the help of my son. John H****** damage my shed, wooden fence, which I have to pay somebody to fixed my wooden fence again. I paid John H****** the beginning amount of $466.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.