ComplaintsforReelvest Properties
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Complaint Details
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Initial Complaint
09/29/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Reelvest Poperties has sent me unsolicited letter stating that they would like to buy my property. (For pennies on the dollar) More importantly, with the unsolicited letter, a blank contract is sent in the mail. Anybody can get hold of that contract and FORGE my signature. Mail gets lost or broken into all the time. This company should not be sending unsolicited blank contracts through the mail. This is a highly dangerous practice that threatens the security of my personal property. Desired Outcome: I want to be removed from Reelvest Poperties database/email/mailing/contact list. AND MOST IMPORTANTLY, DO NOT SHARE OR SELL MY PERSONAL INFORMATION. I can supply a copy of the documents if needed.Business response
10/04/2023
Dear *******************************,We appreciate you taking the time to bring your concerns to our attention regarding the offer letter you received from Reelvest Properties. First and foremost, please accept our sincere apologies for any distress this situation may have caused you. Your security and peace of mind are of utmost importance to us.
We understand your apprehension regarding the offer letter we mailed. We want to assure you that this was never our intention to inconvenience you in any way.
In response to your request, we have promptly removed your contact details from our mailing list to prevent any future correspondence.
Regarding the offer made in the letter, we understand that the valuation may not always align with your expectations. Our offers are generated based on averages for the area and the value of your property may be different. Please understand that our intention is never to undervalue your property or offend you in any way.
Rest assured, in the event that an offer is accepted, our standard protocol involves a thorough verification process conducted by a reputable title company or attorney. This verification process ensures that the individual has irrefutable proof of ownership before any transaction proceeds.
Once again, we deeply apologize for any inconvenience caused, and we genuinely appreciate your understanding and patience in this matter.
Thank you for bringing this matter to our attention. We value your feedback and will use it to enhance our processes to prevent similar occurrences in the future.Customer response
10/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************Initial Complaint
07/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Unsolisted contract for sale of realestate through the mail.Initial Complaint
03/20/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Reelvest Poperties has sent me unsolicited letter stating that they would like to buy my property. More importantly, with the unsolicited letter, a purchase contract is sent in the mail. Anybody can get hold of that contract and FORGE my signature. The purchase price is merely pennies on the dollar and at my age makes it seem they pry on the elderly. Desired Outcome: I want to be removed from Reelvest Poperties database/email/mailing/contact list. AND MOST IMPORTANTLY, DO NOT SHARE OR SELL MY PERSONAL INFORMATION.Initial Complaint
07/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
This business sends letters to the elderly offering to buy property for pennies on the dollar. My mom was offered $479.60 for 12 acres of land. All she had to do was sign the enclosed contract. This is criminal, preying on the aged! The letter was dated 7/7/2022 and signed by **** *****Initial Complaint
07/08/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Reelvest Properties sent me an unsolicited offer to purchase my property, which included a blank sales contract. The information on the contract included my parcel number and acreage. This information should not be disseminated in the mail (not secure). This business practice should not be permitted to continue. It appears that this company is implementing a scam to take peoples' properties in my area. I can send a copy of the documents by mail or digital photo if needed.Initial Complaint
06/02/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Reelvest Poperties has sent me unsolicited letter stating that they would like to buy my property. More importantly, with the unsolicited letter, a blank contract is sent in the mail. Anybody can get hold of that contract and FORGE my signature. Mail gets lost or broken into all the time. This company should not be sending unsolicited blank contracts through the mail. This is a highly dangerous practice that threatens the security of my personal property. Desired Outcome: I want to be removed from Reelvest Poperties database/email/mailing/contact list. AND MOST IMPORTANTLY, DO NOT SHARE OR SELL MY PERSONAL INFORMATION.Initial Complaint
05/12/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
05/12/2022 Reelvest Properties Mailed me unsolicited letter containing a completed purchase agreement that just needed my signature. This is a dangerous practice that could have led to forgery. I want to be removed from Reelvest Properties database/email/mailing/contact list. AND MOST IMPORTANTLY, DO NOT SHARE OR SELL MY PERSONAL INFORMATION.Initial Complaint
03/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Reelvest Poperties has sent me unsolicited letter stating that they would like to buy my property. More importantly, with the unsolicited letter, a blank contract is sent in the mail. Anybody can get hold of that contract and FORGE my signature. Mail gets lost or broken into all the time. This company should not be sending unsolicited blank contracts through the mail. This is a highly dangerous practice that threatens the security of my personal property. Desired Outcome: I want to be removed from Reelvest Poperties database/email/mailing/contact list. AND MOST IMPORTANTLY, DO NOT SHARE OR SELL MY PERSONAL INFORMATION.Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Reelvest Poperties keeps sending me unsolicited letters stating that they would like to buy my property in Rockingham County. More importantly, with the unsolicited letters, blank contracts are sent in the mail. Anybody can get hold of that contract and FORGE my signature. Mail gets lost or broken into all the time. This company should not be sending blank contracts through the mail. This is a highly dangerous practice that threatens the security of the homeowner's personal property.
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Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.