Business ProfileforFirst National Bank of Omaha (FNBO)

I received a statement earlier this summer and immediately called ************ to dispute as I never applied for this acct, nor do I have or ever received a credit card for *** ******* Airlines. On 7/25/24 I signed and mailed an affidavit to this effect to FNBO. I spoke to **** on 9/24/24 and he stated the account shows closed and that FRAUD is still investigating. On 9/27/24 I submitted a complaint to BBB on *** ******* who states my complaint must be with FNBO. (BBB*********) On today's date, 10/11/24, I received a voicemail message from FNBO and I called back and spoke to **** at *************************. **** stated the call was an attempt to collect a debt. I asked to speak to a manager or supervisor and explained the situation. **** put me on hold for several minutes and came back to state one would be calling. I received a call from ***, Supervisor ************. She states the only amt due is an annual fee charged on 7/19/24 with late fees added. She shows the account was closed on 7/29/24. She confirms the fraud department did receive my affidavit. She will have the account credited and states that there wouldn't have been any reporting to a credit report. Since I've been dealing with this several months already, I'm concerned there will be no follow through. I would like the amount credited and my credit report corrected. Thank you.