ComplaintsforAbove All Custom Creations, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We met Bryan thru someone at the **** *** ****** show 2022. We paid him $******* for an epoxy coating over our granite counter tops in the kitchen. The work was completed the first week in May of 2022. By October 2022 there were areas on the counter and around the sink that were chipping. We starting calling him in November and December on both our land line and cells with no response until mid December. He came to the house around 12-18-22, said he would contact the company of the product, that he would probably need to do the 3 day process and “would make it right. He said he would come and do the project in late January. He did not come back in late January and has not responded to numerous landline and cell phone calls attempting to contact him since late January. At this time we would like our ******* back since the work he did didn’t stand up. At the time of final payment in early May, 2022 he told us he would stand behind his product for 5 years. We have not been able to contact him since mid December. We are asking for your help. Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.