ComplaintsforJ&C Land

• Initial Complaint

  08/21/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  On Monday Aug, 14, 2020 I got this letter in my mail wanting to buy my property. I need your help to stop this type of solicitation. I find this unbelieveable that there is also this supposed contract to go along with it. If this were to fall into the wrong hands and someone sign my name what could happen? This is fraud and I want it to stop. Here I am 64 years old and every day I find someone trying to steal from me.

  Business response

  08/22/2023

  We would like to extend our sincerest apologies for any confusion or inconvenience you may have experienced as a result of the letter you received from our company. We appreciate your feedback, and I would like to address each point raised in your complaint and provide a resolution moving forward.
  
  1. Unsolicited Mail: We understand your concern about receiving unsolicited mail, and we genuinely apologize for any inconvenience it may have caused. We want to assure you that our intention is not to intrude but rather to present you with an opportunity to consider selling your property.
  
  2. Contract: The document you received is a Purchase Agreement. Its purpose is to outline the terms of a potential cash offer for your property. It is not legally binding until both parties (you and our company) agree to the terms, and it goes through a proper legal process, which includes a title company.
  
  3. Security Concerns: We share your concern about the security of personal information. Property ownership information is typically a matter of public record, and this is how we obtained your property details. Our process is designed to protect your interests. Your signature on the Purchase Agreement alone does not complete a sale. The agreement is just the first step in a thorough due diligence process.
  
  4. Our Resolution:
  To address your concerns and respect your preferences, we have taken the following steps:
  We will immediately remove your name and address from our mailing list, ensuring you no longer receive any correspondence from us.
  We will make every effort to prevent any further communication or solicitations to you.
  
  If you have any additional concerns or questions in the future, please do not hesitate to reach out to us directly. We value open communication and are here to assist you.
  Once again, we apologize for any misunderstanding or inconvenience you have experienced. We want to assure you that our company operates in full compliance with all legal and ethical standards.
  
  Thank you,
  Corey C***** 

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