ComplaintsforFDR Center for Prosthetics and Orthotics

• Initial Complaint

  12/03/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  FDR PROSTHETICS & ORTHOTICS IN NASHUA, NH; PAUL H*****, WAS HELPING MY HUSBAND WITH A ROBOTIC PROSTHETIC ABOVE ELBOW ARM; HE KEPT BRINGING UP THE COST & I KEPT SAYING WE HAD MEDICARE & GAP INSURANCE W/****** HEALTHCARE. MONEY STARTED BEING DISCUSSED & IT CAME DOWN TO: IF WE WERE SERIOUS ABOUT THIS ARM; WELL OF COURSE WE WERE, MY HUSBAND DOESN'T HAVE ONE, WE'D NEED TO GIVE A DEPOSIT. I WAS EXPECTING $5,000.00, HE MENTIONED $50,000.00; HE KNEW WE HAD RAISED THESE FUNDS THRU A ******** ACCOUNT. MY HUSBAND WANTS AN ARM, HE GAVE PAUL A CHECK FOR $50,000.00. AFTER NUMBEROUS DISCUSSIONS ON THE COST HE WAS GOING TO CHARGE FOR A ROBOTIC ARM, WE ALL (THE 3 OF US) DECIDED TO JUST WAIT FOR NOW, STOP THE WHOLE PROCESS; HE HADN'T DONE ANYTHING YET AT THIS POINT; MY HUSBAND NEEDED REVISION SURGERY FROM HIS NUB, THAT WAS IN JULY OF THIS YEAR, WE STARTED TALKING SERIOUS ABOUT THE ROBOTIC ARM, GAVE PAUL $50,000 FOR OUR ACCOUNT AKA ESCROW, THAT'S OUR MONEY. AFTER WE DISCUSSED IT WAS GOING TO BE TO MUCH TO GET **** WHAT HE WANTED WE ALL AGREED THAT WE WOULD CANCEL ALL THIS AND PAUL SAID NOT TO WORRY EITHER, "I WILL GIVE YOU YOUR $50K BACK" I COMMENTED THAT OF COURSE HE WOULD, THAT'S OUR MONEY AND IT WAS TO BE RETURNED IN FULL ASAP. ON NOVEMBER 6TH WE WENT TO FDR TO PICKUP MY HUSBANDS REVISED BODY MOVEMENT ARM; MEDICARE HAS BEEN BILLED AND HE'S BEEN PAID. HE WAS SUPPOSED TO ALSO GIVE ME A CHECK FOR $50,000 MADE PAYABLE TO **** AND TO PUT ON THE MEMO LINE: ******** ACCOUNT. HE SAID HE HASN'T HAD AN OFFICE MANAGER SINCE JAN AND COULDN'T GET ME A CHECK; HIS OFFICE MANGER IS IN THE BURLINGTON NH OFFICE; HIS WIFE, SHE RUNS THE SHOW. HE DIDN'T OUTSOURCE HIS BOOKKEEPING AS HE STATED. I TOLD HIM IF HE COULDN'T GET HIS OUTSOURCED BOOKKEEPER TO GET HIM A CHECK TO PLS GET A CASHIER CHECK & MAIL IT WITH A TRACKING #.....WE HAVEN'T HEARD FROM HIM SINCE. THIS IS FRAUD, HE TOOK FUNDS ILLEGALLY. WE WILL TAKE TO LITIGATION/FRAUD & HAVE HIS LICENSE TO PRACTICE REVOKED. THIS IS VERY SERIOUS

  Customer response

  01/03/2024

  Hi there, it's with positive news, FDR Prosthetics & Orthotic has paid us back the $50,000.00.  We no longer need the services of BBB.

   

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