ComplaintsforJersey Mike's
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 11/13/21 I went to Jersey Mikes in Tilton, NH It at the time was a brand new location and I decided ti try it 4 lunch for myself and 2 other ppl in my party. I placed the order 2 # 16 Sandwiches which according to their menu is the Chicken Stir Fry Subs and 1 #13 which is their Italia. I live about 30 min ft the restaurant. When i got home I received 2 # 17's and 1 # 13. The 2 ppl who were supposed to get the # 16's don't eat red meat and those had steak in them. I had to go to a different local sub shop and repurchase the subs I originally ordered at Jersey Mikes and i had 2 pay twice. I am asking for a refund for the 2 # 16 sandwiches that i nvr rec'd from Jersey Mikes. 17.50 plus tax. Ty.Business response
01/10/2022
Business Response /* (1000, 5, 2021/12/14) */ The customer who submitted this complaint was refunded over the phone on 12/3. I have attached the refund receipt for reference. ***** *******, the customer, was sent the receipt on 12/3.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.