ComplaintsforGalaxy Auto Import Llc
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Bought a car from Galaxy auto import, LLC in the Bronx, ********, off of ******** marketplace. On the first day, August 10 on the way home, the car froze up on the highway. Had it towed home. Spent $11,400 for 2018, orange ******* Crosstrek. spent an additional $4000 for new brakes, rotors, ball bearings for two out of four wheels on the vehicle. In February, bought an extended warranty for the car. Over the course of four weeks, which it took to sword out a claim for the engine, the warranty company denied the claim, because they found through the adjusters research through the Vin number on the vehicle and extensive research through maintenance history; that the odometer had been rolled back in July, from ****** miles, ****** miles when it was sold online at an auction. The car was sold to me in August with a potential odometer rollback. Whether galaxy was responsible for this or was holding the paperwork from the auction. They knew about the odometer rollback. As you know, odometer rollback is a federal felony. Punishable up to three years in prison or $10,000. The car is now unfixable and has over ******* miles on it .
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
330 E Commerce St Ste 560
Bridgeton, NJ 08302-2615
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.