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JM Refinishing LLC has 1 locations, listed below.

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    Customer ReviewsforJM Refinishing LLC

    Bathtub Refinishing
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    5 Customer Reviews

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    • Review from Linda P

      1 star

      08/12/2023

      JM Refinishing came to my condo to refinish a tub in one of my bathrooms a stall shower and sink in my other bathroom. I also paid extra for the non slip in both the tub and the shower.There were tiles missing in the main bathroom that I got a quote on replacing and installing by JM and I agreed to that service.Nothing was used for more than 2 months in that bathroom with the tub and the replaced tiles.When I did use the tub it was so slippery that my 5 year old grandson nearly slipped and fell.The shower floor was the same way slippery.I bought a mat that had No suction cups to lay on the tub floor to protect my grandchildren. The mat made ****s I will admit but I'm not sure how without suction cups. I also laid the shampoo on the edge of the tub and that made a slight ****...nothing needs to be corrected and I removed that immediately after one of the technicians came in to look at my other complaints. I was told that the bath mat and the shampoo on the tub voided my warranty.The shower curtain pole is a tension rod and that went up 2 months after I had the refinishing done and it did make a slight **** in the tile but not complaining about that at all because it is stationary now so it does not matter either.I asked to please have the chips repaired in the tiles that JM installed and again, that bathroom was not used or had a shower curtain for two months after all of the work was done.I am a senior citizen and living on a very fixed income and I have paid out so much money to this company and have tried to get my complaints to *********************I feel that he needs to know and come to see my bathrooms and let me explain the slight ****s at the end of the tub(which are almost gone) and the ****s in the tub from a bath mat that had not suction cups and was put down to avoid injury to my grandchildren from slipping on the bathtub which I paid for non slip on.Same thing for the shower stall with the refinishing around the drain it's peeling.I need help.
    • Review from Matthew C

      1 star

      12/16/2022

      This company came to my house to refinish an old tub. They completely botched the job, The large section on the side of the tub bubbled up. Paint spots were scattered all over the bathroom floor and walls. They said they were going to come back and redo that section. When they came back, they completely missed the section that was supposed to be done, and other bubbles were formed as well. Splattered paint was not cleaned up on my brand new tile flooring. I contacted them to come back again and never heard back from them. A year later, and I am getting calls from a collection agency for payment on a job they never completed.Do not use this company. There are plenty of other reputable companies that will not treat their customers this way and provide a far better service.
    • Review from Pamela R

      2 stars

      03/14/2022

      Came to do Tub glaze first issue tech said he would give white drain spout to much tub (didn't) second issue before I gave payment told me a 2 year warranty however when payment was received it was 1 year warranty. Third keep giving me round around about caulking around tub.
    • Review from S. H.

      1 star

      11/30/2021

      We had our tub refinished two months ago and it is already rusting. We continually call and they never return our call. They obviously do not stand by their warranty. Do not use this company,

      JM Refinishing LLC Response

      12/01/2021

      We did have various emails in our spam which we recovered and are answering to. We are in communication with *******************, and we reached out to him prior to ******************** submitting her review. They have already been put on schedule and we look forward to changing their view on us.

      Customer Response

      12/10/2021

      We did finally get a call back and they came back out to fix the finish of the tub.
    • Review from Kim P

      2 stars

      11/18/2021

      I contacted the company about tub refinishing which I had done 15 yrs ago and it held up but its was time to do it again. They came 7/6/21 on time, they did the sanding and sprayed the finish and caulked. I let it completely dry for three days before using. Everything looked fine but now I see peeling in some places. Really? I called back to see if they would come out to touch up. They said send photos, I did, no response. Now the number is disconnected! They advertise on FB/ Meta. Buyer Beware! 2 stars for the job, but dissatisfied of the cost and now no response!

      JM Refinishing LLC Response

      12/01/2021

      We do apologize for the inconvenience. The pictures were sent to our spam **************** able to recover them we did reach out. We look forward to seeing you on December 3rd!

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