ComplaintsforDays Inn by Wyndham
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Complaint Details
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Initial Complaint
07/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I checked in the days inn, went to go see my room and it was nothing like the pictures online. I checked out within 5min, asked for a refund and they told me they had to investigate, if they checked the cameras they would have saw that i checked out a few minutes after i checked in.Business response
07/29/2024
BBB Case #: 22058787
Hotel Site #: 04626
Customer Care Case #: ********
Dear Contact:
Thank you for notifying our office of the concern filed by *************************** at the Days Inn property in ***********, ***
To assist in reaching a resolution, *** informed the propertys general manager of the situation. The general manager will contact the guest on or before August 1, 2024. As a company, were committed to delivering a great experience with every stay with us.
If for some reason this concern is not resolved, please contact me directly at ************************************ and I will personally help address the guest's needs.
*******
Liaison, ********************************************** & Resorts, Inc.
Office: ************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.