1 Customer Reviews
Review from Eric G
1 star07/30/2022
Terrible experience, company made a mistake, then offered to throw my stuff out or return it 1 day before my OCONUS PCS. The worst part about it they in no way offered to correct their mistake and just started to lie, they about the pre survey and lied again about how I insisted bulk items go on an Air shipment, even thought I had a storage pick up the next day where I could have easily put the items if told 1 during the pre survey or 2 during the pick up.The company will mess your move and lie to cover it up, DO NOT USE THIS COMPANY THEY ARE LIERS
Gridiron Forwarding Co., Inc. Response
08/01/2022
Sir, you should have been counseled as such by the origin Personal ************************ (PPSO). Per the Defense Transportation Regulations (DTR): UB SHIPMENT -- NO FURNITURE, FOOD, LIQUIDS, BULKY OR HAZARDOUS ITEMS AUTHORIZED IN AIR SHIPMENT. Bulky items include mattresses and bed frames which you did not declare at your premove survey. I am sorry you were not informed but counseling is not provided by us. We have to strictly follow the **** I have read your emails and your accusations are completely unfounded and off base. Again, we follow regulations set forth in the **** You have called my employee with close to 20 years of experience successfully providing exemplary service to many military members over the years a "lier" (it is spelled liar) and a "bad person" which is completely out of line and unprofessional. Your Commanding Officer and EUCOM may now have to be brought into this matter.
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