Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PNF Services LLC has locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    ComplaintsforPNF Services LLC

    Tobacco Machines
    View Business profile
    View Business profile

    Need to file a complaint?

    BBB is here to help. We'll guide you through the process.

    File a Complaint

    Complaint Details

    Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

    Filter by

    Showing all complaints

    Filter by

    Complaint Status
    Complaint Type
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered parts on 1/30/23 have not received them. They charged my credit card on the amount of $9.55 order #ZJSUQQYUO the phone no has changed and the don't answer emails
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I want a refund or my order
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I placed an order Sept 16 2022 and paid with paypal and have not rec'd yet called company many times at 1st was able to leave a msg and then themes box os full no one ever returned a call or answered I want my money back.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      I don't know if I checked the right boxes. This is confusing. Anyway this is for Ryoparts.com ********** **. I ordered a part on 9-3-22 and was charged $18.19. After not getting a shipping confirmation, I contacted them 3 times with no reply. It is now 9-14-22.. I would like a full refund please and thank you.
    • Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I placed an order with this company on 8/3/22, and have not received anything. My order number is LPUVEDVIQ, and the amount was $22.00. I have emailed them several times, and left several voice mails, with zero response from them. Their voice mailbox is now full. Not from me, but probably others that are in the same predicament as I am. I have talked to four people on ******** that have been ripped off by them, and saw two people on the attorney generals website that are in the same boat, trying to get a resolution. I would like either my order, or my money back, AND for them to shut down their website. At this point, theyre just willfully scamming people, because theyve not seen any repercussions. Also, its not the amount of money thats important to me. Im doing just fine without the $22.00. Its 100% the principle.
    • Complaint Type:
      Product Issues
      Status:
      Unanswered
      Ordered parts they billed my credit card right away . Been almost 1 month they promised 4-8 days . I emailed and called numerous times with no response . Ive read reviews about this company and it sounds like the are scammers , nobody has gotten any parts from them . They need to be stopped ! Please help , Thanks
    • Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I ordered parts for my top-o-***** cigarette machine on July 4, 2022. I ordered an injector, injector s**** and rubber tip. The invoice number is IN136903. The order is QUHTMWHGD. They have taken my money $14.75, and have not received the parts yet. I emailed them several times and have also called and left voicemails. I have not heard anything from them. On my copy of the invoice on an email says to add ***** normal business days for shipping and processing due to Covid. There is no tracking number either for this invoice. It is well past that now. I want my parts and a refund. After no communication from them I decided to look on the internet to see if they were still in business or what was going on. That is when I seen all the bad reviews. I want my parts that have been paid for, if that is not possible I want my money back.
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      Business runs a website RYOParts.com selling repair parts for cigarette rolling machines. Many people including myself have placed orders for parts but orders are never delivered and money is never refunded. This has been going on for over a year... Website needs to be disabled so no one else falls victim to this scam website...
    • Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered 2parts from this company on 6/14/22. It said it would arrive within a week. Now its going on a month and nobody will answer the phone or email. I looked them up online and it seems to be a scam company that does this all the time I just want what I paid for!!!!!

    Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.