ComplaintsforCost Pro Construction Inc.
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Complaint Details
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Initial Complaint
04/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired CostPro Construction **** to replace my 19 yo. roof. My insurance company had done an inspection and informed me that some shingles were lifing and needed attention. Cost Pro came out 3/8/23 and inspected the roof and suggested a new roof as trying to repair *** not have good results. I found this contractor through **** so, I assumed they were reputable and trustworthy. At the inspection, I pointed out that I had a gutter system on my home that was installed in 2014 that carried a lifetime warranty. ****, the representative from ******* said no problem we can work with it. On 3/9/23 the roof replacement was completed. During the work the end piece of my gutter system was crushed. I pointed it out to them and they tried to adjust it. I had to call them back as I notice some shingles along the ridge area coming loose. They came back and re-secured about 2 weeks later. while looking out the window of my 2nd floor, I noticed the gutter system did not appear as it had prior to the roof replacement. I called Gutter ****** company to come out and inspect. The representative informed me on 4/5/23 that my gutter system was compromised and my lifetime warranty is voided. He gave me a $3,850 quote for a replacement. I then contacted CostPro on 4/6/23 to address my gutter issue and bring a plan to resolve the situation. Clearly the roofing crew did not have any knowledge about how to re-install my gutter system and the damage was caused during the rip-off process. I would like CostPro to pay for my gutter system to be repaired by ****************** Gutter ****** Systems ******************************************************************************* Tel ************
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Contact Information
228 Mabel Pl
Franklin Lakes, NJ 07417-3009
Business hours
Today,Open 24 Hours
| MMonday | Open 24 Hours |
|---|---|
| TTuesday | Open 24 Hours |
| WWednesday | Open 24 Hours |
| ThThursday | Open 24 Hours |
| FFriday | Open 24 Hours |
| SaSaturday | Open 24 Hours |
| SuSunday | By Appt. Only |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.