ComplaintsforWonderful Products LLC
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Complaint Details
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Initial Complaint
09/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
They never sent me the product.They lied about delivery and the **** has no tracking number.What they gave me doesnt exist.Business response
09/05/2024
We understand how concerning it is when a package does not arrive as expected, and we would like to help resolve this issue as quickly as possible. Please know that we are committed to ensuring that all our customers receive their ********************** in a timely manner.
To better assist you, could you kindly provide your order number or account information so we can investigate the status of your shipment? We will verify the tracking information and contact **** to ensure the delivery details are accurate. If the package was lost or the tracking number provided was incorrect, we will either reship the product or offer a refund, depending on your preference.
Please email me directly at ****************************** to further help you.
Thank you and have a great day!
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Contact Information
9 Ave At Port Imperial Apt 1115
Guttenberg, NJ 07093-7167
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.