ComplaintsforApplied Microphone Technology
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Complaint Details
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Initial Complaint
08/20/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered a microphone from this company through *** *****. Upon arrival, the microphone seemed to have some issues. After attempting to make it work, I reached out to the seller to let them know the microphone was malfunctioning. *** informed me that I needed to reach out to the manufacturer and that I had a one-year warranty. Since there was a one-year warranty, I expected to receive a new one easily. I received one response from the CEO, Luke, almost right away, but after that, I have received very few responses from him or anyone. I have tried to call, email, and contact through their website numerous times over 2 months. At one point early on, Luke told me he was sending a new microphone, and I would receive a tracking number by the end of the week. I never received the tracking number or the microphone. I simply want a new, working microphone and never imagined it would be this difficult.Initial Complaint
08/06/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order #'s **** 11/2/23 $1,072.00/#**** 5/6/24 $2,021.00 Plus interest paid on CC for order # ****
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.