Customer ReviewsforMetro Honda

. I traveled all the way from ******** (**) for a test drive appointment given by Metro Honda( **). Upon arrival I was told the vehicle is not even at that location and that I have to wait for another day for a test drive.Then the dealer wanted to negotiate a price without even showing the vehicle. I found it very wiered and left the facility immediately. It was complete waste of time!!!

I felt i was forced to buy the car. First, I was not spproved and needed a cosigner. I insisted i dnt want a cosigner and was ready to leave then was told everything good, got approved took car home then after a month took the car back bec they werent abld to secure loan. *** the manager was threatening saying bring the car back now or get towed and be charged $1200. Avoid this car dealer at all cost

Terrible Experience I went in with the intention of buying a car and trading my older car in. The sales man we met was helping us in coming up with an offer. Then we were summoned into the managers office to talk to ********(Sales Manager), please note all other managers walked over to the client to speak as it is a sign of being polite. He then started to speak in a loud tone and started spewing comments that were out of line. He told me that it was good that I brought a guy with me since he knows what hes talking about. Then went on to speak about how my sunglasses were expensive but I am here negotiating a car payment. He was making derogatory marks that led me to believe he was sexist since I (female) was questioning the pricing. He was getting aggressive about his pricing and that we should agree to what he is saying. Even the sales man thought the manager was out of line. Overall the manager was disrespectful and should not be allowed to speak with clients in general since it appears he does not know how to communicate with clients in a well behaved manner. If you are looking for a pleasant car buying experience, I recommend not coming here as the sales manager who will review the pricing, is not pleasant to deal with.

***************************** was attentive, and paid attention to what I said to her as far my budget super helpful and courteous. She was very professional I will recommend her to all my friends and family looking to buy a car

The experience with Metro Honda sales was horrible. I got my car loan approved by a bank before I went to the metro Honda to see my options. They promised to give me a better rate if I got the loan with them. I accepted the offer thinking they would run my credit once. I found out later on that they ran my credit twice. They have software to run credit before sending the application to Metro Honda Finance to run another credit without informing their clients. This is unethical behavior and fraudulent actions toward customers. Furthermore, I drove the car for a day, and I saw tire pressure and engine light on the dashboard. I took back the car for a replacement and was told that I signed the contract and that they couldnt exchange the vehicle, yet only correct the issue. Stay away from that dealership the next time you are shopping for a car

********************* is an outstanding advisor. Transparent about all costs and always helpful. I typically would go to a regular mechanic because the dealer can be costly but she makes the experience worth it. They also work with me on costs and are understanding about peoples budgets.

Consumer fraud. I will be placing a lawsuit against this facility, metro Honda in *********** due to the fact that this company falsified my and my daughters signature on a contract which I never read or acknowledged when I showed up they told me that I should take the deal since they got a lower price for me. This is unethical and I feel violated. I have never agreed to anything on this contract and I refuse to make payments on it. I will be proceeding with a lawsuit against metro Honda and whomever I need to, and be pressing charges for falsification of identity And identity theft along with FRAUD! This company is extremely unethical, and it should completely be audited by the law to see who else they scammed. I will be going full force with my lawyers to make this right. I should not have to make any payments on something that I did not agree on, and that one of these or many of these employees conspired to get this loan approved by any means necessary even against my wishes of being named the primary loan holder.

I went over there with a few members of my family to they wanted to buy a New Honda Crv Hybrid, They left a substantial amount for a deposit & 1 used to ask for a lil professional courtesy since I was a former manager in the biz, We live & work up there now, it's been several weeks with out a car, my family went over to get their deposit back today & they gave her an excuse, so Monday I'm contacting my attorney, better business bureau, Honda corporate. What happened to being a professional & honest? I'll get their $ back I'll be sure to share on ********* radio show & on all social media pages what happened

Very professional job servicing my new car for its first service. Warm and welcoming staff who listened and answered all questions & took care of all concerns.

I bought a used 2016 ****** Forester from Metro on 10/25. There were a few issues with it that I was promised would be taken care of at the dealer's expense. Between purchasing the car and my service appointment the engine started to smoke after about 20 minutes of driving. After informing Metro about the issue, I was told that they wouldn't even service the car for the small things I had been promised. After taking the car to the ****** dealership that last serviced it, I was told that when the previous owner last came for service the engine had suffered catastrophic damage from overheating. Metro must have known about the issue if they did a thorough inspection of the car before/after purchasing it from the previous owner.Metro Honda purchased this car, "inspected it" and then sold it to me as if nothing was wrong with it. When I tried to speak to the ** or sales manager, I was avoided and now the dealership won't even pick up calls from my number and I'm stuck with a car that needs a new engine less than two weeks after purchase. Stay far away from this dealership.