ComplaintsforTD Alterations
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Complaint Details
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Initial Complaint
12/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wife paid to have pants shortened at this establishment. When she received the pants back they were uneven. Not only was one leg longer than the other but the cut wasnt even straight. These pants were imported from another country from an expensive boutique and were special ordered for a party we were attending. I went to the store to confront the owner on the shoddy job and request a refund for the pants and the the alteration and the owner told me her to take her to court and tried to make excuses saying that it was the pants. This is not the case and if it where then she would have seen that when she initially measured the pants, which was not the case. She charged $20. For the alteration, the pants where $108. I have receipts if needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.