ComplaintsforTRT International Ltd.
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Complaint Details
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Initial Complaint
06/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This is a copy of the email we sent to them yesterday.WE HAVE BEEN TRYING TO PICK UP THIS VEHICLE FOR OVER SIX MONTHS! we have sent drivers multiple times over the past half a year. each time we come they tell us they give us a new excuse of why we are unable to pick up. excuses such as "we don't have time to move the cars in front of it" or "we cant find it at the moment you'll have to come back" after hours of myself or one of my drivers sitting there. WE WOULD LOVE TO GET THIS TRUCK BACK! please tell me when you guys are able to have the car ready to be picked up and we will be there in under three hours with a tow truck. i can not keep making trips there to pick it up and being pushed out without obtaining the truck so when you guys are able to have it for me to pick up please call my office at ************ or my personal cell phone at ************ or email us here and we can be there in under 3 hours thank you for helping us resolve matters pertaining to the ***** ****** ********************************************** Today they sent us a storage **** for ******* if we want the truck back.
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.