ComplaintsforMeridian Management Group, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We moved out of ******************** (950 / *******************************************) on 10/30/2022. We both had provided $250 deposits for a total of $500 that was to be returned to us. We have contacted Park Lake on multiple occasions and also sent a message to Meridian through their website and have heard nothing. It has been almost 3 months and no deposit has been returned. I reviewed our leasing agreement with them and they have no reason to keep the deposits as we only lived there 1 year and left the apartment in good condition. We just want our $500 back ($250 each). We are not providing any docs at this time but the lease was under ***************************** and ***********************. We have also seen multiple reviews posted that indicate others have had the same issue. We have not even been told we are not getting them back, we cannot get anyone to return or answer a call to tell us anything at this point. They doubled the rent upon taking over which is why we left so there is no reason they cannot refund the deposits that were taken when we signed the lease under the original owners.Business response
01/31/2023
To whom it may concern:
Meridian Management Group, LLC is ** company which conducts insurance business in all states where licenses are held. We are an independent managing general underwriter who markets travel insurance products and other insurance products, to independent insurance agencies and insurance brokers. We are NOT in the business of owning or managing real property in any state. We also do not manage any property for any commercial or residential purposes in any state. Our company is often confused with similarly named companies who do manage real estate. We do not share any officers, directors, employees or otherwise with this company and have never had any business dealings, affiliates, subsidiaries or professional relationship with them. We believe the complainant has the wrong entity. Please let me know if you have any additional questions.
With best regards,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.