1 Customer Reviews
Review from sean m
1 star11/20/2023
You get a sense of helplessness living here. The management at my particular complex is unprofessional. It's like she doesn't want to do her job and when I call Corsa's corporate office to complain there is same sense of feeling helpless. Instead of trying to address the issues, they dismiss you and nothing is done. The water is shut off without notice, parking is limited to where tenants are parking in the fire lane because there is no other choice where tenants still receive parking stickers, and when maintenance requested there is no notice of when they will come, they just come in and leave. My car was hit in the complex and was told they don't know when they will be able to get us footage of the vehicle that hit my car. I was told that other tenants need her assistance as well. I then asked shouldn't you prioritize a hit and run and was told all the tenants are important. It is the most disheartening thing to hear such lack of professionalism. I'm hoping this is the beginning of some type of change.
Corsa Management Response
11/21/2023
******************** - We're sorry to hear that your experience at Woodland Springs has been less than satisfactory. We do strive for professionalism and clear communication in all that we do, and we're disappointed to learn that you've not had that experience. We do send out email blasts to everyone at the community when the water is being shut off and when required inspections are to be performed, but we apparently do not have your email on file -- please provide it to us so you can receive future messages. We understand your frustrations with the parking situation and we're working on ways to improve that. We do consider all matters important and try to assist all of our residents as best we can, and sometimes we cannot always respond to every request as quickly as we'd like. If you would like to discuss this matter further, please contact us at ********************************************
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