ComplaintsforDukes Home Inspectors - Ashley Knows Homes
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Complaint Details
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Initial Complaint
01/17/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Transaction 3/30/21 Paid $269.69 for home inspection. Inspector said water heater was in working condition and may need to be seen by a plumber for maintenance and that is was over 13 years of age but passed it for inspection purposes. When we had a plumber come out for maintenance we were told the hot water heater was not up to code and had signs of wear and tear that were unsafe and could have damaged the home or caused harm. We had to replace entire system. I spoke to company and inspector. We were told that there was no neglect and that it was working at time. I asked company if they were concerned about the lack of safety that was overlooked. They also said no. I have included pictures of my hot water and what this inspector deemed safe for my home and family. This company was also listed under Ashley Knows Homes.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.