ComplaintsforDooley's Auto Sales

• Initial Complaint

  02/15/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I purchased a car described and sold as is knowing it had issues, however via text messages i still have I was told the car ran and drove great and only needed a temp sensor, I even asked it if it had any other issue and was told no it drove great. I was also told verbally in person it was safe to drive while also being treated rudely for trying to barter. It broke down over eight times on the way back while burning coolant and oil. After a few days of diag it was found to have bad heads costing 1400 to be fixed. It was also found stop leak was put in the car for the test drive. After calling the business to confront them I was yelled at and made fun of, threatened, all with my profession being mocked, my voice being mocked and called a liar many times. Rude lying people all the way around and very insecure when called out on their lies. I made them aware I would be posting a ****** review and received more legal threats.

  Business response

  04/10/2024

  We had placed the car for sale as a mechanic special on the marketplace, this means there is a problem with the vehicle. The customer knew there was a problem when he came to get it. Retails normally for $6,900.00 and because there was an issue we placed it for $2,000.00, so whoever bought it knew there was an issue and they were responsible for it.  ****** had asked, and we said we have a computer scanner and it said there is an issue with the Heat Temperature gauge that needs to be fixed, but we also informed him that there could be other issues. And our mechanic is in Mexico. ****** came down and drove the vehicle. Then when signing as buyer the agreement was notated as bad motor and bad transmission. He again asked what was wrong, and again we said we do not know and are selling a mechanic issue that will need work. He then took the car for another test drive. Came back and signed a buyer agreement with notation that said bad. He paid $2000.00 via credit card. 

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