ComplaintsforPrincess Nails
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/27/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
It’s been about a week. They sold me a bottle of polish for $4.00. The bottle is almost empty, when I called them about this the man said, that a full bottle is $10.00 a bottle. I’m sure that this has happened to more than one customer. The woman never let me know this information. She took the money and a $10.00 tip. Another thing I noticed was tool that were used many times over. The wide files that they use for filing, and tools they use for petticures.Business response
02/22/2023
Called consumer and explained it is a misunderstanding and offered for her to come in for a refund. She said she is busy. She can come in and see anyone and we would be glad to do this refund.
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Contact Information
1027 Salazar Rd Ste 2
Taos, NM 87571-4103
Business hours
Today,9:00 AM - 6:30 PM
| MMonday | 9:00 AM - 6:30 PM |
|---|---|
| TTuesday | 9:00 AM - 6:30 PM |
| WWednesday | 9:00 AM - 6:30 PM |
| ThThursday | 9:00 AM - 6:30 PM |
| FFriday | 9:00 AM - 6:30 PM |
| SaSaturday | 9:00 AM - 5:00 PM |
| SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.