ComplaintsforWhiskey Skies
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I emailed Whiskey Skies on 10/26 to verify return policy prior to placing an order. I was told the return policy is "As long as in the title of the pair of jeans you are purchasing it doesn't say Final Sale you are all set to return them." I received my order and neither pairs of jeans fit. I started the return process on Whiskey Skies' website and it told me they were final sale items and could not be returned. I had reviewed both pairs of jeans' advertisements prior to ordering. Neither pair stated "final sale" in their title nor anywhere in their advertisement, nor do they now. I emailed the company on November 2nd and November 7 to try to resolve this issue and never received a reply back.Customer response
11/08/2023
The business has reached out to help with the return process.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.