ComplaintsforCommerce Auto Towing
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Complaint Details
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Initial Complaint
04/15/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I got into a accident and this tow company shows up I told them I do not need them to take my car I have my own towing company they will take the car they did not listen to me he told me my company had to evaluate my car and that was a lie he took my car without my consent I didnt sign anything he just took it and now they are charging me 576$ to get it outBusiness response
04/16/2024
Thank you for reaching out regarding Complaint ID ******** filed by *************************. We are dedicated to addressing our customers' concerns promptly and resolving any issues they may have encountered.
We understand the importance of providing detailed information to assist with your investigation. In order to locate the service provided to **************** and address her concerns effectively, we kindly request the following additional information:
Date of Service:
Vehicle Identification Number (VIN):
License Plate Number:
Pick-Up Location:
Drop-Off Location:
With this information, we will be able to locate ******************** records within our system and take appropriate action to resolve her concerns.
We appreciate your cooperation in this matter and remain committed to providing excellent service to all our customers. Please do not hesitate to contact us if you require any further assistance or clarification.
Thank you for your attention to this matter.
Sincerely,Junior Kipi
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.