Business ProfileforHilton Grand Vacations Company
At-a-glance
Customer Reviews
All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.
Average of 847 Customer Reviews
Customer Complaints
1,769 complaints closed in last 3 years
658 complaints closed in last 12 months
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.
This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 3575 Las Vegas Blvd S, Las Vegas, NV 89109-8919
- Headquarters
- 6355 Metrowest Blvd STE 180, Orlando, FL 32835
- BBB File Opened:
- 10/5/1993
- Years in Business:
- 32
- Business Started:
- 1/1/1992
- Business Started Locally:
- 10/26/1993
- Accredited Since:
- 11/2/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Elara, A Hilton Grand Vacations Hotel
- HGVClub at Trump International Hotel Las Vegas
- HGVClub on the Boulevard
- Contact Information
Principal
- Mr. Antoine Dagot, Member Manager
Customer Contact
- Mr. Antoine Dagot, Member Manager
- Ms. Mona Gordon-El Mallah, Senior Manager
- Mr. Ryan Matthews, Director of Client Services
- Additional Contact Information
Fax Numbers
- (407) 722-3710Primary Fax
- (702) 476-7040Other Fax
Phone Numbers
- (702) 982-0000Other Phone
- (702) 946-9318Other Phone
Website Addresses
- (407) 722-3710
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.