ComplaintsforDonovan
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Complaint Details
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Initial Complaint
01/25/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid 13000$ for them to redo my bathroom. They were to install floors bathtub sink back splash wall etc. the work is done but not well at all the floors are not water proof and have water going through the cracks. The sink was installed wrong and is leaking. There was damage done to the back wall tiles they are chipped . They have tried to resolve the back splash tile with a 500$ off of the bill. The tub is installed wrong and can see the hole not set right. I am not sure if there are other things wrong but this makes me worry that the work is not up to code and needs to be thoroughly inspected. I want the work to be fixed as per our contract and inspected. If this work cannot be fixed then I need to be compensated for hiring of people to repair work. There was also a sink that was bought that was not used as it was the wrong size the sink cost 500$ but was never installed and I had to pay that and was never compensated. I need all of this repaired and done properly and up to code.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.