4 Customer Reviews
Review from Brian P
1 star05/17/2024
Inquired about a used vehicle online and was met with a quick response. Later when trying to nail down a CASH price for the vehicle, a back and forth conversation took place and a price was made by the salesman on what exactly the COULD sale the vehicle for, so my wife and daughter went to test drive the **** The next day, I could not get the salesman to return emails, (he was working that day) so I went ahead and texted him on his phone, and at that point he said he had 'made a mistake' and sent me the wrong price, even though I had the email that CLEARLY showed what Champion said they would sell it for. Underhanded as any car dealer in the **********. That's "HOW THEY DO THAT!"Review from Michael H
1 star02/17/2024
Took over 30 days to pay off a trade, which resulted in a late payment then lied. First said check was sent out and my previous finance company was processing the check, then when late payment hit my credit said they had a check returned, which is still on them. Cancelled the ** extended warranty, but finance refused to talk to me instead made the receptionist hand me a paper and said someone would call me that day. 2 days passed without a call.When I called back to check on it, the response was I think that went through and I would know when I see the current finance company adjusts the price financed. No proof that they actually cancelled the warranty, which was 4K. Just want me to take their word just like the pay off for the vehicle I traded in.Review from Jessica D
1 star01/12/2024
This place is a joke! After already putting $15k down on a used truck they are pushing for more a lot more 2 weeks after purchase make this make sense!! Even after a trade with a truck one year newer!! I refuse to do business with this company again I suggest you do your research because these men will try any trick for an extra buck!
Champion Chevrolet Response
01/15/2024
This is in response to ******. It says that ************************* left a review about her purchase, but I can't find any record of her purchasing a vehicle or even being in our database. If there is another name associated with the purchase, I would be happy to look further into it.Review from Kim P
1 star09/28/2023
Minus 5 stars!!! Crooks! We brought our truck in for a repair. After being told there was NO way to fix it because it was a part that wouldnt come in until December or January **** and they stressed it was a big IF. They stated consumers have been waiting years for this particular part. We did our own research and even wrecking yards said there is a list a mile long of consumers waiting for this specific part. We could buy an After market part but ***** would have to configure the computer with no guarantees or warranty because the ** part wasnt available. The dealership even said theyd have to wait as long as we would to repair and sell. CROOKS. Thinking it would be 6 months waiting and we needed a truck, we were encouraged to buy a new one or park our truck and wait!! We traded and sadly purchased a new one. Today the broken down truck (which was owned free and clear) is now listed for sale, just weeks later on their lot. The online picture is not our truck but the details list the *** so I know it was our truck! How? Why? They took complete advantage and we fell for it. We wont ever recommend this business, EVER. THEY LIED and should be punished. Our punishment is payments again, higher insurance costs, higher registration fees and its just NOT right!Champion Chevrolet Response
10/05/2023
Our General Sales Manager attempted to reach out to *******************, however the customer would not return his call. The vehicle that was traded in, is still in our ************** awaiting a TCM (Transmission Control Module). The part is currently on back order from the manufacturer with no ETA. The vehicle is still in the same ************** Parking lot space since the day it was diagnosed. The vehicle is not currently for sale as it has not been repaired as of this date. As part of our marketing system, all vehicles that have been traded in will show in inventory, however, cannot be sold until they have been repaired and gone through a complete and thorough vehicle inspection. Again, this vehicle is not currently able to be sold or shown for sale do to the state of non-operable.
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