ComplaintsforNatural Cures Store
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Complaint Details
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Initial Complaint
11/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I placed an order from this company (Order #****) on September 2, 2023. The company provided a 'Money Back Guarantee' if advertised results were not achieved. On October 6, 2023, I e-mailed the company (at ************************ requesting to return this product for a full refund. The company did not respond to my e-mail request. On October 29, 2023, I sent a second e-mail to this company; but once again, they did not respond to my return request. On November 13th, I made a 3rd attempt to contact this company regarding the stated issue; this time, I completed the 'Contact Us' page on their website and I submitted this issue; I have not yet received a response from them. I would like this company to honour their money-back guarantee and to refund me for the purchase of these products/order. I have attached a Word Document that includes screenshots of the purchase order, as well as the 3 attempts that I made to contact the company regarding the return request.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.