ComplaintsforLudyn’s General Construction Inc.
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Complaint Details
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Initial Complaint
12/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
At the end of August 2021, my wife saw this company paving a driveway down the block from us. She got a business card from the owner and we decided to use this company. The driveway was done within the agreed timeframe. The driveway looks beautiful. Unfortunately, the driveway is pitched too steep. Cars bottom out (scrape) on the driveway. Of course we didnt know this until 30 days after the work was completed because you cannot park on a newly paved driveway for 2-4 weeks. I made contact with **** from Ludyn Construction, who I spoke with every step of the process. **** agreed on three separate days to show up and assess the situation. All three days he did not show up or call. Again, my wife and I are pleased with the way the driveway looks, but the driveway is not functional for cars or small SUVs. A small square piece of asphalt has already been scraped up by a bumper. We paid the agreed upon price upon completion of the driveway, but, we had bo idea the pitch of the driveway was too steep till a month later. I now will have to pay another company to correct this issue and that is completely unacceptable. The driveway cost us $4.600. There was no **** or receipt. Everything was done with a handshake. I dont know what to do from here because the estimates from other companies is between $2,000 to $3.000 to correct ***** error. And if **** comes back after this complaint is filed, can he be trusted to do the job without malice? Im either seeking a partial refund to cover the cost to get it done correctly, or have them re-finish the job to satisfaction.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.