ComplaintsforWaterways Irrigation Inc.
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Complaint Details
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Initial Complaint
05/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Waterways renovated my sprinkler system about one week ago. They charged me about **** dollars for the addition of 10 sprinkler heads including labor Three days after job completion I noticed a TOTAL OF FOUR heads malfunctionig. I noticed two sprinkler heads NOT Functional and two heads were spraying erractically hitting my neighbors driveway.I tried contacting Waterways via phone text and email. They are very difficult get a hold off. The earliest they are able to come is "next week Monday".This is unacceptable. I have brand new landscaping and worst of all I am hearing complaints from my neighbors. I would like half of my money refunded. I will need to hire someone to fix this job.Customer response
05/11/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved. All is ok. No problem.
Sincerely,
***************************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
60 Corbin Avenue Suite L
Bay Shore, NY 11706-1046
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.