ComplaintsforVictoria's Nails & Spa
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Complaint Details
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Initial Complaint
08/05/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On Saturday, July 20, 2024, I had a gel pedicure with *****. By Tuesday, July 23, 2024 my two big toes had became sore. Initially, I thought my feet was just tired or it was the sneakers I had worn, although I have worn these pair a sneakers many times before. The soreness had continued all day Wednesday. That evening I went to massage my left toe and ****** pus began to ooze out from under the nail, I noticed my toe nail has became detached from my skin. I also noticed my toe next to it was looking dark. I pressed down on my right big toe and bloodily pus began to ooze out from under the toe nail and was detached from my skin as well.Initial Complaint
08/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I need to understand the cost of services, it appears as if they go higher and higher and my services are always the same. I used the same nail tech each time I go but my prices and increasing and I'm never given a reason. I've attached a receipt for you to review. There's No Price List visible in the entire establishment.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.