ComplaintsforChaffee Lodge
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Complaint Details
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Initial Complaint
11/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
Date of transaction: 11/25/22 Price: $156.45 Stay Friday and Saturday night. They stated it was $60 a night. Upon our arrival into our room we have had several complaints which I have told the manager there is mold all over the windows, there is mold all over the bed the queen size one, pee stains on the full size bed, mold and excessive black and rust in the air conditioner / heater, no ventilation in the bathroom, all you smelled was mold, mildew on the furniture such as the dresser. The garbage can was nasty dirty there was no smoke alarm in the room carpets duct tape to the floor. Okay I have plenty of pictures to show. The manager stated that the owner Tim C***** would be in today November 28th 2022 and that he would refund our money and he did not so I called him I asked him why it wasn't there he told me to **** off and hung up on me.Business response
11/29/2022
the hotel is not the cleanest but that is not mold.
this lady is nuts.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.