ComplaintsforDP Plowing Services
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Complaint Details
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Initial Complaint
05/16/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired DP Plowing to plow my driveway. I paid him $2200 upfront for the season. They left me stranded multiple times and no call/no show. However, upon arrival, they tore up my entire landscape and drove over my wooden stairs, completely breaking the stair off making it useless and unsafe. In addition, they upturned all my newly planted juniper shrubs and mulch beds. I have contacted him multiple times to which he promised to fix it and has not. I want the cost of repair refunded to me. I have had multiple quotes and am asking for $1150 of my $2200 back to pay for the repairs.Business response
06/12/2023
Called business and spoke with owner and this was relayed:
I went back and fixed what needed to be done and do not know why she is still complaining. I put down new mulch and topsoil. I have witnesses that I completed it.
Customer response
06/12/2023
- Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20064885, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
**** **********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.