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Complaint Details
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Initial Complaint
03/04/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
My wife and I paid for 5 quarts of firewood valued at $75.00 a quart. We only received 4 quarts. We have not received our last quart of firewood and have made numerous attempts over the past three months to contact the company. We even sent a letter to the address listed on the business card. We would like the company to refund us the $75.00 for the last quart of firewood. We are going to be getting our firewood from a different company starting now. We do not wish to continue with this business since its clear they are unprofessional.
Business response
03/22/2024
BBB spoke to the business owner and the following was relayed: I believe that I have since taken care of this customer and resolved his concern. Thank you.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.