ComplaintsforInvited Estate Sales
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Complaint Details
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Initial Complaint
05/18/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
I had an estate sale conducted by "Invited Estate Sales by ***********************" in September, 2022 and was told I would receive a check for the goods ***** took, in the amount of $12,551. Payment was guaranteed to be received by me no later than the end of March and to date no payment has been received.Numerous emails were exchanged and I was promised the check had been sent on two different occasions and no check has been received.Business response
05/18/2023
Hello,
We have been in constant communication with our client, *****************************. Her proceeds check was issued on March 31, 2023 and mailed to the address she provided to ** - Check # **** ** the amount of $12,551. She contacted ** on May 11, 2023 stating that she never received the check.
Upon review of our bank statement, the check was still outstanding, therefore, we placed a stop payment on that check and reissued a Replacement Check #**** dated May 12, 2023. *********************** had told ***** that she was going out of town for family reasons on May 11, 2023 and upon her return this week (May 16, 2023) she would mail the check. The check has been mailed and we provided her with the timeline in which we told her it would be going out.
Please let me know if you need any additional information to satisfy this claim.
Thank you,
***********************
Invited Estate Sales
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.