ComplaintsforL. Jones & Son Construction
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Complaint Details
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Initial Complaint
12/17/2021
- Complaint Type:
- Product Issues
- Status:
- Unresolved
11/2021, deck built by L Jones that failed inspection. Had to have entire 16 x 12 deck dismantled and rebuilt by another contractor. Requested refund and L Jones agreed to make refund payments. Never showed to discuss arrangements on 12/13/2021. L Jones sent me a msg 12/14/2021 that he was waiting to hear from insurance. Haven’t heard from him since.Business response
12/17/2021
I have filed a claim with my insurance company and they are handling it.Customer response
12/20/2021
Better Business Bureau:Although I have not heard anything more on the matter, We shall see what happens. I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Regards, ****** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.