ComplaintsforDr. David S. Zambron, DDS
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Complaint Details
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Initial Complaint
10/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dr Z****** and his secretary (Sherri) will not bive me my dental records and x-rays. I have called again in October 2022. The secretary told me she's have them ready in afew minutes. I went in person. She said they were remodeling. I waited 1/2 hour. I never can get my records which belong to me.Business response
11/15/2022
Called business and spoke with Sherrie who relayed: The patient only received a cleaning from this office, she never established herself as a reoccurring patient, there were no xrays or anything else done. We advised her that we were in the middle of transferring our paper records to digital and she expected to receive the that day. The patient's information has been forwarded to her new dentist.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.