ComplaintsforRDM Asphalt & Construction LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I had work done on my driveway in October 2020. The driveway began to sink at the fence line. The owner of the company came out to look at the work. She saw the problem and advised me that if we ever took the fence down they would come back and fix the issue. I contacted the company in May of this year, to have the issue fixed. A contract was signed on July 13, 2023, for the work to be done. Work was scheduled to be done on July 19, 2023. I called in the morning to check on the time they would arrive. I was told that they would be at my home in the afternoon. No one showed up and no one called me. I called and emailed that same day for someone to contact me but, no one contacted me via phone or email. This has turned into a disappointing situation and would like an equitable resolution to this situation.Business response
09/28/2023
RDM has completed the season for bookings. We thank you for your business!
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.