ComplaintsforUniversal Wash Services, Inc.
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Complaint Details
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Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I recently hired this company for $1,000 to power wash my fence, driveway and house as well as remove the oxidation from the sides and back of my house. When initially completed and still wet the house looked fine. However, when it dried the next day I discovered several sections on the house that still had spots and streaks of orange oxidation. When I reached out to the owner of Universal Wash he stated that he will return immediately to fix the missed sections. A ************* was set up by HIM but he never showed up or called. Numerous phone calls and texts the following days regarding his no show were never answered. He was paid the entire amount in full on the day of the job but the work was essentially never completed. And now I must basically hire another company to repair what he left.Customer response
08/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.