295 Customer Reviews
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Review from Kelly H
1 star06/22/2023
SCAM ALERT! This is not a legitimate company. Cyber crime. Ordered flowers for delivery and never received the order . Their phones don't work so you can't contact anyone. That day my mail was flooded with thousands of e-mails in many foreign languages and now cleaning up from identity theft. What a mistake to order from Rogers Flowers. An invisible crime. I notified the authorities. Beware.Review from Alysia J
1 star05/28/2023
I ordered flowers from them to be delivered to my stepdaughter after her grandfather's passing. Within an hour after transaction, I called to ensure that they would deliver same-day as their site described and they said delivery is usually within a vouple hours on same-day services. Great! Then I was emailed saying that they could not deliver and that I would be getting refunded. This was in November of 2022. I notified them a month later that I never received a refund and have very little correspondence with them since then. I have contacted them through email and phone several times over the past months. Still no refund! $79 gone! Smh. I feel scammed at this point.Review from Kelly R
1 star05/22/2023
I ordered flowers on line from this florist when my stepdaughter had her son. I was contacted by them indicating the delivery address was not within their area so they would refund my money. After some time passed and I did not receive my refund I contacted them and they told me it had been refunded check again.I have made numerous attempts since then to no avail No flowers.no refund Would certainly not recommend.Review from Tina B
1 star05/03/2023
Ordered flowers for sympathy to a friend of $75.95 on 3/6/23 and the next day I received an email saying they couldn't deliver the flowers and will refund our account. Never received the refund. I called numerous times, they do not have a customer service and emailed 10 times NO Response. So frustrating.. they scammed me!!!Review from Mary F
1 star05/02/2023
Roger Florist deserves 0 stars, I wish that were an option. On 1/18, I ordered a same-day delivery, the site indicated this was possible. I found out several days later they didn't deliver. so asked for a refund. Friendly e-mail on 1/23 assured me I just needed to wait a day or two for it to hit. Didn't happen, so I wrote again (couldn't find a phone #) on 2/2. '******' (not even a person, I'm sure) assured me that they had sent it and showed me what was supposed to be proof from their system, but it didn't look like anything from a billing program. Subsequent e-mails on 2/7, 2/15, 3/14, 3/17, 4/28. I'm done and am out $76.Review from Cassandra J
1 star05/01/2023
I ordered flowers on 3/15 as it appeared to be a local website..got no confirmation...I called the next day and the lady at the Real Rogers in ** told me that there was a location in ******** that I had prob ordered by mistake. They billed my credit card for ***** the next day. I emailed them and then got the "we are sorry and will refund" spill. I emailed them back 2 weeks later after no credit received and got an email from someone named ****** who said she was the manager and could see that the credit had been requested. That has been more than a month ago and I have received no credit. They have also stopped responding to my emails. I believe that this is a scam that accepts the order and then holds the payment hostage.Review from Kimble F
1 star04/30/2023
I searched for a florist that did same day delivery to a specific area. Roger Florist came up. I placed an order for a floral delivery in the amount of $71.40 on March 31, 2023. The flowers were never delivered. After a few days, I reached out to Roger Florist customer service via email. I received an email back that they canceled the order because they don't deliver to that address. I was told that I would be issued a full refund. I've emailed them back several times since then as I have never received a refund, but they do not reply to any of my emails. As of 4/30, I've still never been refunded for the order that wasn't delivered.Review from John M
1 star04/26/2023
SCAM! SCAM! SCAM!currently theres over ***** complaints on these A holes with identical stories and motive..Rip people off while their trying to show compassion and condolences for a loved one or friends loss or celebration. Just sickening to think they continue to rip people off and know one is shutting them down.Review from Rachel H
1 star04/26/2023
I wish I would have research this company prior to ordering through them. From the multiple reviews posted, it is Clear that I am not the only one to fall victim to this company's fraudulent and unethical practices. I placed and order for a bouquet of flowers and was chardlge $62 plus change. I was then notified that they couldn't deliver to my area, and a refund would be posted. The refund was neve posted, and I have emailed them continuously. A manager wrote back and took a Screencast of a supposed refund. And asked me to wait a few days. The refund never came through. I have since contacted them multiple times and requested my refund. One person wrote back, and I never heard from them again. Nor did I ever get my refund. So disappointing and criminal to be honest. Especially if this is happening to multiple people. ******Review from Blayne K
1 star04/25/2023
Ordered flowers for a loved one. They charged me and the next day the flowers didnt arrive. I emailed them (no contact via phone provided) and they informed me that the address was undeliverable.After multiple inquiries about a refund that they kept asking me to wait until it cleared. There has still been no refund. Absolute scam.
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