ComplaintsforAsset Source International Inc.
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Complaint Details
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Initial Complaint
02/22/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Hello, I contacted the company to order an employment search against two debtors. The president of the company, *****************************, called & emailed me back that they can not locate the employment for the second person, but they charged me a fee for the service they cannot perform. Instead of providing the refund, ***************************** gave me a promise in writing to re-run the second name at a later time. Unfortunately, when I called the company to find out if they can fulfill the obligation and re-run for me the debtor's name with the condition that it will be a different person, the answer was no. A company, like Asset Source International, that does not deliver a result, cannot keep the money on hold. Please refund the payment.Customer response
02/22/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*******************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.