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Complaint Details
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Initial Complaint
06/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Ozzy Construction was hired to remove wall, rearrange plumbing fixtures and other work based on the architectural plan. The contractor claimed the job was completed and sealed up the walls and painted the area where work was being done. The inspector/ architect was unable to inspect the work and asked for the wall to be reopened to check for safety fire blocks that were listed on the plan. When the walls were reopened there were no fire blocks in place. Which he lied about it being in place. it has been several wks that I am waiting for the job to be completed with the fire stoping equipment. The contractor verbally stated that he followed the plan and that the safety features were in place which was not the case. Safety is a priority and I was misled that the plan was followed with the safety features written in the plan. There are violations on the house that cant be rectified until the job is completed which I am being fined for because *** **** fail to redo what is required based on the plan. The first statement in his contact is to remove violation but he has not taken any steps to help rectify the violation. I believe that I was taken advantage of and in addition overcharged.Business response
06/06/2022
This property has approximately 7 violations; so this is not an overnight process. This job was subcontracted to a licensed master plumber who gave the okay to close this section of wall up. Then the architect wanted to see inside of the wall and to confirm everything was okay. We was on top of it and reopened the wall to comply with the architect to get this resolved.
Additionally, separate to the original contract; there is additional work that is not on the plans. Therefore, the architect now has to amend the plans to add the additional work; which adds more time. This is not a critical issue so we are unsure why this complaint was made since we complied with the architect's request. We are still in the final stage and waiting for the architect to sign off; so it seems ******************** is simply impatient.
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Contact Information
248 W 1st St
Mount Vernon, NY 10550-2736
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.