ComplaintsforIntuit
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Complaint Details
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Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased quickbooks 2018 it has a lifetime license. we are trying to create a new copany file on it. when we created the file it asked us to login in to our account. when we press login in it tells us we need to upgrade our software. our file is local not online. are quickbooks is already registered.it has been since 2018.this is an obviously a bait and switch deal. to get us to upgrade our software i called quickbooks 3 time twice they hung up the p[hone on me the 3rd time just left me in hold and never picked up.
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Customer Complaints Summary
3,819 total complaints in the last 3 years.
1,309 complaints closed in the last 12 months.