ComplaintsforTheaterMania.com, Inc.
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Complaint Details
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Initial Complaint
12/15/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Date of Purchase: 12/13/19 Amount of Purchase: $1,324.03 Voucher Code value: $1709.60 Company: Ticketron.us Promised to provide 4 tickets to 4/25/20 performance of Dear *********************, *****************-** Due to the pandemic, the show was closed. I was promised numerous times that someone would contact me to reschedule tickets or suppy a refund and they sent me a single email that my voucher is extended until 12/31/21. Noone ever picks up their line. Aftere multiple attempts I finally reached someone who said she would help, placed me on hold twice and disconnected me.Order # is ********Business response
12/15/2021
This complaint is not against us but against ********** who is who the order is with and the ticketing agent for Dear *********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.