ComplaintsforTilting Point Media LLC
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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
On Jun 1 I purchased a star pass, which last for the entire month. When opened my app again on Jun 3 my progress had reset. This app has had glitches before but *** always been able to contact the app and they made it right. This time I have only been contacted twice to say theyve let developers know and thats it. Its been 12 days and I have completed 3 tickets contacted the app over 8 times and reached out ************ and Instagram. I have sent screenshots and my receipt and Im getting no help or a refund. Apple denied my claim ** they thinks its an add on but its a monthly pass. I would like my money back or my pass. I spend too much money a month. And the customer service has been awful.
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.