ComplaintsforKenneth R. Meisler, D.P.M., FACFAS, P.L.L.C. & Associates
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Complaint Details
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Initial Complaint
10/08/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I am filing a formal complaint against this practice for serious misconduct and possible violations of New York law. During my visit on 10/4/2024. I was falsely told by ***** at the front desk that I had canceled my appointment, which is untrue. When I corrected her, she became unprofessional.Zocdoc confirmed that the cancellation was initiated by the office, not by me, and has launched an internal investigation. I reserve the right to request call log records to prove no such conversation occurred between me and *****.***** later produced a document falsely stating I had canceled the appointment. This falsification of records is unethical and may violate New York General Business Law 349 for fraudulent misrepresentation and deceptive practices.Key issues:1.Falsification of Records: Unethical and potentially illegal, raising concerns about the practices documentation integrity.2.Defamation: False verbal and written accusations have harmed my reputation and caused emotional distress.3.Violation of Patient Rights: I was not treated with respect, as outlined in the New York Patient Bill of Rights.4.Disregard for Privacy: I recorded a staff member making inappropriate remarks about ***** police, reflecting a lack of professionalism.I request a thorough investigation. I have attached Zocdocs confirmation and a video of the derogatory remarks. I am available for further information if needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.