ComplaintsforHorus Cafe on A
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Complaint Details
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Initial Complaint
01/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Baited and switch you need to watch out for this when you order from this place they have 2 different menus 2 different prices and it will charge you and triple charge you watch your **** watch the gratuity watch these people.I hear things like this being done but never thought it would happen to me Bait and switch. Myself and 3 of my friend went to this location to watch the game, smoke some HOOKAHS and eat while we planning on launching our web 3.0 NFT platform for independent Artist film makers and producers The menu was on a ** code me and my friend was debating on ordering a pitcher of sangria did we want the white or red it was a option on the menu for $35 so we decided on the red, I also ordered wings french fries and calamri which if you order 3 it was priced at $26 there was a HOezaIOKAH ordered, 3 turkish coffes, 3 orders of cigar rolls which are spring rolls.The **** came here's the ** the 1st **** was 3 hundred plus dollars I looked at the **** and realized there were multiple inconsistencies from what we ordered and what the menu said 1st she had the picture of sangria for $65 I know I seen it for $35 She then began to tell us that we ordered from the early menu and not the dinner menu I told her I ordered from whatever menu that I seen on the ** Code Also she triple charge us for My order which was chicken wings calamari and French fries I told her that this **** is incorrect To take the **** back and correct the **** also there was a service fee on it for $51 And a gratuity at the bottom that separated 17% 19% and 21% gratuity extra I asked her why was there a gratuity added to the **** she's turned around and said that is because we are a party of 44 but if you look on the receipt that I posted it says guess of 3 I was 4th person did not come at the same time we were there he actually came in a 1/2 hour later after we ordered our food and ate some of our food and did not make his own order She comes back with another **** and and I did not
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This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.