ComplaintsforMVP Group Corp
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Complaint Details
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Initial Complaint
12/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In October 2022 my commercial lowboy refrigerator stop cooling . The manyfactor MVP refused to provide service. Purchased commercial refrigerator ******* model *****-A SERIAL NO.: *****-A ******* for $1,300 in December of 2019. I know I have 3 years warranty on parts and service . I contacted the MVP at ###-###-####; they refuse to offer assistance. I speak with representative which place me on hold for a long period of time before the hang up. I also contacted ******* which stated to contact MVP for warranties and service issue. Today I have to get a private license technician which stated the compressor has malfunction and it need to be replace charging me $250 service fee and $600 repair . I am seeking full reimbursement of service cost .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.